Shipping Policy
-
All tours are subject to prior booking and availability.
-
Customers must provide valid identification before the tour begins.
-
Safety rules must be followed at all times during the ride or tour.
-
Advance payment may be required to confirm bookings.
-
Cancellations should be informed in advance; refunds depend on cancellation timing.
-
Shivam Rider is not responsible for delays caused by weather, traffic, or unforeseen circumstances.
-
Any damage caused by the customer during the tour may be chargeable.
If you want, I can also make it more formal, customer-friendly, or for a website/booking app.
Refund Policy
Shivam Rider – Refund Policy
-
Refunds are applicable only for cancellations made in advance as per booking terms.
-
No refund will be provided for last-minute cancellations or no-shows.
-
If a tour is canceled by Shivam Rider due to unavoidable reasons, a full refund will be issued.
-
Refunds, if approved, will be processed within a specified time period.
-
Any transaction or service charges are non-refundable.
If you want it more customer-friendly, more strict, or customized with time limits (24 hrs / 48 hrs), I can adjust it.
Cancellation / Return / Exchange Policy
Shivam Rider – Refund Policy
-
Refunds are applicable only for cancellations made in advance as per booking terms.
-
No refund will be provided for last-minute cancellations or no-shows.
-
If a tour is canceled by Shivam Rider due to unavoidable reasons, a full refund will be issued.
-
Refunds, if approved, will be processed within a specified time period.
-
Any transaction or service charges are non-refundable.
If you want it more customer-friendly, more strict, or customized with time limits (24 hrs / 48 hrs), I can adjust it.